1 Year 4 Hr Response On-site Service
7x24 telephone technical support
Our experienced technical support representatives are available to answer your questions 24 hours a day, 7 days a week, giving you peace of mind knowing the help you need is there when you need it, where available.
As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.
During each Preventive Maintenance visit, our APC Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
In order to ensure that your system is housed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
APC 1 Year 4 Hr Response On-site Service, 1 year(s), On-site, 24x7
APC 1 Year 4 Hr Response On-site Service. Number of years: 1 year(s), Service time (hours x days): 24x7, Response time: 4 h, Type: On-site