"Requested_prod_id","Requested_GTIN(EAN/UPC)","Requested_Icecat_id","ErrorMessage","Supplier","Prod_id","Icecat_id","GTIN(EAN/UPC)","Category","CatId","ProductFamily","ProductSeries","Model","Updated","Quality","On_Market","Product_Views","HighPic","HighPic Resolution","LowPic","Pic500x500","ThumbPic","Folder_PDF","Folder_Manual_PDF","ProductTitle","ShortDesc","ShortSummaryDescription","LongSummaryDescription","LongDesc","ProductGallery","ProductGallery Resolution","ProductGallery ExpirationDate","360","EU Energy Label","EU Product Fiche","PDF","Video/mp4","Other Multimedia","ProductMultimediaObject ExpirationDate","ReasonsToBuy","Spec 1","Spec 2","Spec 3","Spec 4","Spec 5","Spec 6" "","","265206","","APC","WONSITE4HR-SB-15","265206","","Warranty & Support Extensions","788","","","1 Year 4 Hr Response On-site Service","20240304081553","ICECAT","1","17635","https://images.icecat.biz/img/norm/high/265206-3074.jpg","115x53","https://images.icecat.biz/img/gallery_lows/img_265206_thumb_1480930019_1987_26422.jpg","https://images.icecat.biz/img/gallery_mediums/img_265206_medium_1480930019_0988_26422.jpg","https://images.icecat.biz/thumbs/265206.jpg","","","APC 1 Year 4 Hr Response On-site Service","1 Year 4 Hr Response On-site Service","APC 1 Year 4 Hr Response On-site Service, 1 year(s), On-site, 24x7","APC 1 Year 4 Hr Response On-site Service. Number of years: 1 year(s), Service time (hours x days): 24x7, Response time: 4 h, Type: On-site","7x24 telephone technical support \r\nOur experienced technical support representatives are available to answer your questions 24 hours a day, 7 days a week, giving you peace of mind knowing the help you need is there when you need it, where available.\r\nCorrective maintenance \r\nAs part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.\r\nLogistics coordination \r\nAPC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.\r\nFunctional verification \r\nDuring each Preventive Maintenance visit, our APC Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.\r\nEnvironmental inspection \r\nIn order to ensure that your system is housed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.","https://images.icecat.biz/img/norm/high/265206-3074.jpg","115x53","","","","","","","","","","Features","Number of years: 1 year(s)","Type: On-site","Next Business Day (NBD): No","Service time (hours x days): 24x7","Response time: 4 h"