- Brand : HP
- Product name : 5 year Pickup and Return w/Defective Media Retention Notebook Solution Support
- Article code : U53Y3E
- Category : Warranty & Support Extensions ✚
- Data-sheet quality : created byHP
- Product views : 1563
- Info modified on : 21 Apr 2023 11:48:56
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Bullet Points HP 5 year Pickup and Return w/Defective Media Retention Notebook Solution Support
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- - Remote problem diagnosis and telephone support
- - Prepaid shipment to HP repair center
- - 3-5 business day offsite repair[1]
- - Prepaid return shipment
- - Defective Media Retention
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Long product name HP 5 year Pickup and Return w/Defective Media Retention Notebook Solution Support
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5 year Pickup and Return w/Defective Media Retention Notebook Solution Support
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HP 5 year Pickup and Return w/Defective Media Retention Notebook Solution Support
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Pickup and Return Solution Support with Defective Media Retention offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. When dealing with defective storage media, you maintain control of your sensitive data. DMR will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
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Short summary description HP 5 year Pickup and Return w/Defective Media Retention Notebook Solution Support
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HP 5 year Pickup and Return w/Defective Media Retention Notebook Solution Support, Pickup and return, Offsite, In warranty, Standard workdays - 9 hours, 3 years, Repaired within 3-7 business days
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Long summary description HP 5 year Pickup and Return w/Defective Media Retention Notebook Solution Support
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HP 5 year Pickup and Return w/Defective Media Retention Notebook Solution Support. Support type: Pickup and return, Place of service: Offsite, Warranty coverage: In warranty
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Enjoy door-to-door serviceHP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
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Reduce your costsFor products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
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Get high-quality supportHP’s expert technicians have the tools and resources to repair your equipment properly.
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Stay in control of your dataYou retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
| Supplier features | |
|---|---|
| Support type | Pickup and return |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Repaired within 3-7 business days |
| Supplier features | |
|---|---|
| Service method | Depot repair |
| Additional support option | Defective media retention; PC Solution |
| Care Pack type | Electronic |
| Coverage period | 60 month(s) |
| Warranty type | S |
| Logistics options | Courier pick up and return |